Privacy Policy

MyVideoJoin is an AI-powered medical documentation technology designed for licensed clinicians and care teams. The platform assists doctors by converting spoken clinical conversations into structured, editable medical notes.

MyVideoJoin is a technology provider only. It does not provide medical care, diagnose patients, or replace clinical judgment. Clinicians remain fully responsible for how generated documentation is reviewed, edited, stored, and used within their own clinical systems.

Who This Policy Applies To

This Privacy Policy applies to:

• Doctors, clinicians, and authorized care team members using MyVideoJoin

• Visitors to the MyVideoJoin website

MyVideoJoin is not a patient-facing platform, and patients do not create accounts or directly interact with the website.

Our Privacy Commitment

Protecting clinician privacy and maintaining trust is fundamental to MyVideoJoin.

We are committed to:

• Minimizing data collection

• Limiting data retention

• Ensuring clinicians remain in control of all generated content

• Applying strong security and encryption standards

MyVideoJoin does not sell, rent, or trade user data.

Information We Collect

Information Collected From Clinicians
When clinicians interact with MyVideoJoin or request a demo or trial, we may collect:

• Name and professional contact details

• Practice or organization name

• Login credentials and account settings

• Usage and performance data related to the platform

This information is used solely to:

• Provide access to the platform

• Support account management

• Improve system performance

• Communicate product updates or support information

Audio and Transcription Data

MyVideoJoin processes audio recordings and generates AI-assisted documentation at the direction of the clinician.

Key principles:

• MyVideoJoin acts as a technology processor, not a data owner

• Clinicians control what is recorded, reviewed, edited, saved, or deleted

• Generated notes are intended for clinician review before any clinical use

MyVideoJoin does not use audio or transcription data for advertising or unrelated purposes.

Patient Information

MyVideoJoin does not require patients to create accounts or submit information through the website.

Any patient-related data processed through MyVideoJoin :

• Is entered or recorded solely by clinicians

• Is used only to generate documentation requested by the clinician

• Remains under the clinician’s control

MyVideoJoin does not independently collect patient data from patients via its website.

Website & Application Data

Cookies and Analytics

We use cookies and similar technologies to:

• Maintain secure sessions

• Understand website usage

• Improve performance and user experience

Collected data may include browser type, device information, pages visited, and session duration. This data is non-clinical and non-identifiable.

Users can manage cookie preferences through their browser settings.

Data Security

MyVideoJoin applies industry-standard safeguards, including:

• Encryption in transit and at rest

• Secure infrastructure

• Access controls and authentication

• Compliance-aligned design principles

The platform is designed to support compliance with applicable privacy and data protection frameworks, including HIPAA, PHIPA, PIPEDA, and GDPR, when used appropriately by clinicians within their workflows.

Data Sharing

MyVideoJoin does not share identifiable information except:

• With trusted infrastructure or service providers under confidentiality obligations

• When legally required

• With explicit user authorization

Aggregated or anonymized data may be used to improve system performance and reliability.

Data Retention

Data retention is limited to what is necessary to operate the platform and provide services. Clinicians may delete or manage their content according to platform controls and applicable agreements.

Your Rights

Clinicians may:

• Access and update their account information

• Request correction of inaccurate data

• Request account deletion, subject to legal or operational requirements

User Responsibilities

By using MyVideoJoin, users agree to:

• Safeguard login credentials

• Control access to their accounts

• Use the platform in accordance with applicable laws and professional obligations

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions about privacy or data practices, please contact us through: https://myvideojoin.com/contact